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Frequently Asked Questions (FAQ)

ABOUT OUR BRAND

Who the f*ck are you lot?

We’re The Cheeky Blend—a brand that believes self-care should be fun, filthy, and f*cking fantastic. We make bold AF body care and candles that actually smell incredible, feel amazing, and bring the cheekiness your routine has been missing.

What makes The Cheeky Blend different?

Besides the fact that we have zero tolerance for boring products? Our scents actually smell strong and last, our product names make you laugh, and we don’t believe in bland, beige self-care. We’re all about bold, unapologetic, high-quality, cheeky AF self-care products that actually do their damn job.

What is The Cheeky Blend Unfiltered?

If The Cheeky Blend is cheeky, The Cheeky Blend Unfiltered is straight-up savage. This is where we let loose—no holding back, no sugar-coating, just raw, unfiltered, and hilariously rude product names and scent descriptions that push the limits. Unfiltered is for those who love shock-factor, profanity, and unfiltered sarcasm.

Do you have a physical store?

Not yet, but we’re working on it. For now, you can shop online-only and get all the goodness delivered straight to your door.

ABOUT OUR CHEEKY PRODUCTS

ORDERING & DELIVERY

Where are your products made?

Right here in the UK, baby! Every candle is hand-poured, every scrub is mixed with love (and maybe a little side-eye), and every product is crafted with high-quality ingredients—because your skin deserves the best (and so does your nose).

How often do you release new scents or products?

We’re always cooking up something cheeky. New scents and products drop throughout the year, so keep an eye on our social media or sign up for our emails—you don’t want to miss out.

Are your products vegan?

While our formulations are vegan-friendly, we can’t slap the “vegan” label on everything because some packaging materials don’t qualify. But we’re always honest with you—no shady sh*t here.

Do you test on animals?

Absolutely not. We only test on willing humans (and maybe our partners when they "borrow" our scrubs). Cruelty-free always. No exceptions.

Are your products sustainable?

We do our best to be as planet-friendly as possible—eco-conscious packaging, recycled plastic, and no unnecessary waste. Are we perfect? Nope. Are we trying to do better every damn day? Hell yes.

Are your products suitable for sensitive skin?

Our products are packed with skin-loving ingredients, but if your skin is moodier than a reality TV contestant, we recommend patch testing first. If irritation occurs, stop using it immediately (seriously, don’t be a hero).

Are your products free from nasties?

Damn right. No parabens, sulfates, or other weird sh*t—just the good stuff that makes your skin soft, smooth, and sexy AF.​

SCRUBS: SALT vs. SUGAR – WHICH ONE DO YOU NEED?

Not all scrubs are created equal. Some of you need a heavy-duty scrub down, while others just need a gentle buff to keep things smooth. So, here’s the lowdown on our scrubs—because using the wrong one is like exfoliating with sandpaper (ouch).

🧂 SALT SCRUBS – FOR BODY ONLY

  • What’s the deal? Our salt scrubs are tough AF—they slough off dead skin, tackle rough patches, and leave you smooth as a dolphin.

  • Best for: Body only (seriously, don’t even think about using this on your face unless you enjoy pain).

  • Ideal for:
    ✅ Rough skin (elbows, knees, dry patches, and crusty winter legs).
    ✅ Scrubbing off fake tan disasters.
    ✅ Prepping your skin before shaving (say goodbye to ingrown hairs).

🍬 SUGAR SCRUBS – FOR FACE & BODY

  • What’s the deal? Sugar scrubs are gentler but still get the job done, buffing away dead skin without making your face feel like it’s been attacked by a cheese grater.

  • Best for: Face & Body (yes, your delicate little mug is safe with this one).

  • Ideal for:
    ✅ Sensitive skin or daily exfoliation (because we’re not out here scrubbing our faces raw).
    ✅ Giving your skin that smooth, glowy, baby-soft finish.
    ✅ A more hydrating scrub-down, since sugar helps lock in moisture.

💡 TL;DR: Salt scrubs = hardcore exfoliation for body only. Sugar scrubs = gentle but effective for both face & body. Choose wisely, or risk looking like you got into a fight with a loofah.

 

How do I store my body care products?

Keep them cool, dry, and away from direct sunlight. Store your whipped soaps and scrubs somewhere humidity-free to keep them at their best.

FRESH AF vs. FRESH AF Ultra (ROOM MISTS)

What is Fresh AF?

Fresh AF is our signature room mist, designed to make your space smell fresh and sexy without just masking odours. A few spritzes, and boom—instant freshness.

What is Fresh AF Ultra?

Fresh AF+ is Fresh AF on steroids—infused with Odouraze Technology, which actually neutralises bad smells instead of just covering them up. Perfect for sweaty gym bags, post-party cleanups, or that mysterious "WTF is that smell?" situation.

Which one do I need?

  • Fresh AF – If you just want your space to smell amazing.

  • Fresh AF Ultra – If you need extra odour-fighting power (for rooms that have been through some sh*t)

 

Can I use the room mists on my clothes or body?

Technically, they’re made for rooms, but a lot of people spray them on fabrics, bedding, or even in their cars. Just patch test first, because we don’t want to be responsible for any rogue stains. Not for skin use, though—your body deserves a different kind of magic.

 

CANDLES & SQUEEZY WAX

What wax do you use?

We use 100% soy wax for our candles and squeezy wax because it’s clean-burning, long-lasting, and eco-friendly. No nasty toxins, no paraffin rubbish—just a beautiful, clean burn.

How strong are your candle scents? Will I actually smell them?

YES. None of that "barely-there" nonsense—our candles have a strong scent throw, meaning they actually fill the room (instead of just teasing your nose).

 

How do I get the best burn from my candle?

  • First Burn: Melt the wax to the edges before blowing it out (prevents tunnelling).

  • Trim Your Wick: Keep it at 5mm before each burn for a cleaner flame.

  • Burn Time: No more than 4 hours at a time to avoid overheating.

How long does it take for my stuff to arrive?

We ship orders within 3–5 working days. Once it’s out the door, UK deliveries take 2–4 days (unless the postman fancies a detour). Need it faster? Express shipping is your friend.

Do you ship internationally?

Not yet, but we’re working on it—so hang tight, you international legends.

How much is shipping?

  • Standard shipping starts at £3.50

  • FREE shipping on orders over £35 (because we love you).

Can I change my shipping address after I’ve ordered?

If you’ve made a whoopsie, email us ASAP. If your order hasn’t been shipped yet, we’ll fix it. If it’s already out the door, well… it’s in the hands of the postal gods now.

My order hasn’t arrived—WTF?

Give it a day or two, then drop us a message. If it’s gone full Houdini, we’ll track it down and sort it out.

Can I track my order?

Hell yes! Once your order is shipped, you’ll get a tracking number so you can stalk your parcel.

RETURNS & REFUNDS

Can I return my order?

Yes, but read our Returns Policy first because not everything is eligible.

Do you accept returns?

Yes, we do accept returns, but you must read our full Returns Policy to check what is eligible. Due to hygiene reasons, some products cannot be returned once opened.

What can I return?

  • Unused and unopened items in their original condition.

  • Items that arrived damaged or incorrect (must be reported within 48 hours of delivery).

What can’t be returned?

  • Used body care products (because, ew).

  • Burned candles (we can’t un-burn them, mate).

 

How do I request a return?

If your item is eligible for a return, email us with your order details and reason for return. We’ll review and get back to you ASAP.

What happens if my order arrives damaged?

That sucks! Email us within 48 hours with pics of the damage, and we’ll get it sorted ASAP.

 

PRODUCT CARE & USAGE

How do I get the best burn from my candle?

  • First Burn: Melt the wax to the edges before blowing it out (prevents tunnelling).

  • Trim Your Wick: Keep it at 5mm before each burn for a cleaner flame.

  • Burn Time: No more than 4 hours at a time to avoid overheating.

How do I store my body care products?

Keep them cool, dry, and away from direct sunlight. Store your whipped soaps and scrubs somewhere humidity-free to keep them at their best.

PERSONALISED PRODUCTS

Can I personalise a product?

Hell yes! Whether you want a different scent, a cheeky name on the label, or something totally unique, we can make it happen. Just message us, and we’ll work our magic.

Do you do custom orders for events and businesses?

Yep! If you need personalised candles, scrubs, or body care for weddings, birthdays, corporate gifts, or retail, we’ve got you. Drop us a message for details.

 

OTHER QUESTIONS

Do you offer gift wrapping?

Not yet, but our packaging is already sexy AF, so you’re covered.

Do you offer wholesale?

Yes! If you’re interested in stocking The Cheeky Blend, get in touch, and we’ll chat.

Where can I buy your products?

Right now, we’re online-only—so get comfy, grab a cuppa, and shop from your sofa.

 

How can I contact you?

📧 Email: hello@thecheekyblend.co.uk
 

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